Describe the problem as the user would experience it. For example "Level 7 printer is flashing red and wont print". Excel connection started returning an error: ODBC Login Failed
ODBC Excel Driver Login Failed Unexpected error from external database driver (1)
Due to a mandatory security patch delivered by Microsoft on Tuesday October 10, 2017, Loftware Print Server customers using the Microsoft 32bit ODBC driver for (*.xls) files may see the following error:
|ODBC Excel Driver Login Failed Unexpected error from external database driver (1)|
This Microsoft patch impacts all versions of the Loftware Print Server where the Microsoft 32bit ODBC driver for (*.xls) files is used.
To resolve this issue one of the following needs to be done:
Uninstall the Microsoft update KB4041681
Install the latest Microsoft ODBC Driver package
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All supported Loftware versions
All supported Loftware environments
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