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Description

Files (PAS, CSV, CMD & BCH) that I created in a text editor such as Notepad are not being picked up by the LPS.

Solution

This problem occurs if your files have a .txt extension instead of the appropriate pas, csv, cmd, or bch extension. Many text editors automatically append a txt extension to the filename when you save a file, and then hide the extension when it is viewed in Windows Explorer.
For example, if you save a file as "test1.pas" in Notepad, the file may actually be saved as "test1.pas.txt", but is still displayed as "test1.pas" in Windows Explorer. To verify a file's actual extension:

  1. Open Windows Explorer or My Computer and select "View/Folder Options...".
  2. Select the View tab and un-check the box labeled "Hide File Extensions for Known File Types".
  3. Click OK.

You are now be able to see the extensions for all files on your system. If the files that you are dropping to the LPS / WatchDog-NT do have a txt extension, simply right-click on the file, select Rename, and delete the .txt from the file name. If necessary, add the appropriate pas, csv, cmd, or bch extension.
The LPS (WatchDog-NT) should now recognize the files when they are placed in your scan directory.

Article Number

 2009202

Versions

 All Versions of Loftware Using the LPS (formerly known as WatchDog-NT)

Environment

All supported installation environments.

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