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Description

Running a repair of the Loftware Print Server (LPS) and during the installation of the services the user is prompted with the following error:

Panel
titleError Message
M28216 There was an error While attempting to change the service configuration

Solution

  1. When prompted by error M28216, click the OK button to allow the installation to complete. 
  2. Launch the Windows Services once the installation completed.
  3. Locate the Loftware Services (Notification and Print).
  4. Manually edit the properties for each server to specify the username and password, as well as the startup type that should be selected. 

Once the changes have been completed, the services should start up with no issues.

Content by Label
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spacesETSLPSKB
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typepage
labelskb-troubleshooting-article

Article Number

2016020

Versions

All supported LPS family product versions.

Environment

All supported environments.

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This table provides information that is visible only to Loftware users.

Linked Jira
JIRA
serverJira
serverIdb694bd2b-f495-3baf-a460-a9c93a1d1de3
keyOOB-753
Incident Number 
Author Andrea Veno
Review Date