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Description

What to do when printers time out when Printing Labels with a large image to a Loftware Printer with an IP address.

Solution

Sending large images via a TCP/IP Socket Connection can sometimes result in a time out condition, where the connection between the LPS and the printer is lost. The solution is to increase the Timeout Value in Loftware Design.


To increase the time allowed for a busy connection:

  1. Open Loftware Design.
  2. Navigate to File | Devices [or F6] | Connection
  3. Increase the Timeout value in the Advanced Settings section (recommended 20 seconds or more).

 

Article Number

 2009192

Versions

 All versions of Loftware

Environment

All supported installation environments.