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Description

When selecting label to print, the following message appears in Loftware WebAccess:

[msg 1111] Unable to parse data, error message:javax.xml.transform.TransformerException: com.sun.org.apache.xml.internal.utils.WrappedRuntimeException:<additional information>

 

Loftware WebAccess Print Page with Error

Explanation

The selected label's file name contains characters that are not supported in Loftware Web Access. The following characters may not be used in label file names (LWLs):

  • &
  • %
  • <
  • >
  • commas (,) 
  • spaces

Solution

  1. Open the label in Design 32, and save it with a name that does not use reserved characters.
  2. Restart the application server on the server hosting Loftware WebAccess.

Result

After renaming the label file and reloading the label cache, the label will be printable from Loftware Web Access.

 

Article Number

  2013007

Versions

 Loftware Web Access

Environment

All supported Windows installation environments.