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Description

This article provides information on keyboard settings when scanning barcodes with readers that plug in as a keyboard  or use the USB connection.

Explanation

When scanning the barcode using keyboard scanners the results can be unexpected, as shown in the following examples:

  • Data: ABCD     Scan Result: abcd
  • Data: abcd       Scan Result: ABCD
  • Data: AbCd      Scan Result: aBcD
  • Data: aBcD      Scan Result: aBcD

Solution

Ensure that the Caps Lock Key is not "ON" at the station being used for scanning.

 

Article Number

 2014067

Versions

 All LLM/LPS versions

Environment

All supported installation environments.